Advanced Aesthetics × Pabau
Eight years on Patient Now.
One platform to replace it.
Advanced Aesthetics runs on Patient Now plus a stack of disconnected apps — payments, forms and texting all live outside the record. This document maps every requirement Brittan raised with Martin across two calls to a specific Pabau capability, and shows what changes the day the clinic consolidates onto one browser-based system.
Looking for a software that’s just more user friendly, more intuitive… browser based, something that can really help with our providers in charting, consent tracking, patient analytics, online booking.
Advanced Aesthetics
What the clinic runs on right now.
Several apps to do one clinic’s job
Patient Now sits alongside a separate payment processor, e-form tools and texting. The record is split across systems that don’t talk — as Brittan put it, several applications to do what should live in one EMR.
Eight years on dated, app-based software
Patient Now is installed software, not browser-based, and the team finds it complicated and full of tools they don’t use. Staff want something modern they can run from any device.
Charting, consent and sign-off across tools
Providers need fast charting and consent capture, and nurse-completed charts must be signed off by the medical director. Today that documentation and sign-off isn’t joined up in one record.
Leads captured and chased by hand
New enquiries are entered and followed up manually, so leads slip and onboarding is slow. There’s no automated capture or conversion pipeline tying an enquiry to a booked patient.
Payments run outside the record
The clinic doesn’t take payment through Patient Now today — checkout and invoicing sit in a separate processor, so takings aren’t tied to the patient, the appointment or the provider.
Two-way texting in a separate tool
The clinic sends an estimated 5,000–10,000 messages a month through a separate texting tool. It works, but it isn’t tied to appointments, automations or marketing in one audit trail.
Every month on legacy software widens the gap.
One browser-based record beats a stack of apps
Every disconnected tool taxes the front desk twice — once at the point of care, again when payments and notes are reconciled by hand. Consolidating onto one record removes the handoffs.
Eight years of history deserve a clean migration
Moving off Patient Now isn’t just a switch — it’s protecting eight years of patient records. A managed migration brings the history across so nothing is left behind.
Charting and sign-off in one place
When charting, consent and medical-director sign-off live in the same record, nurses and providers stop chasing approvals across tools and documentation stays audit-ready.
Capture and convert every enquiry
Automated lead capture and follow-up turns enquiries into booked patients without manual data entry — and ties marketing, booking and payment to the same record.
One operating system. Built for clinics like yours.
Pabau replaces Patient Now plus the separate payment, forms and texting tools the clinic stitches together today. Online booking, patient portal, clinical charting and consent, lead capture and conversion, payments and invoicing, two-way SMS, marketing automation and reporting all sit on one browser-based record — with your eight years of history migrated across.
| What you raised | How delivers it |
|---|---|
| Replace dated, app-based Patient Now with something modern | Browser-based all-in-one clinical OS — calendar, EMR, payments, marketing and reporting on one record, on any device, syncing in real time. |
| Bring eight years of Patient Now data across | Managed migration of patient records and history from Patient Now, with a dedicated onboarding team through go-live. |
| Fast clinical charting and consent capture | Customisable charting and medical forms, digital consent, photo annotation and AI-assisted notes in the patient record. |
| Nurse charts signed off by the medical director | Treatment notes carry a required signature step; supervising clinicians review and sign off charts in the EMR, leaving a clear audit trail. |
| Automated lead capture and follow-up | Lead pipeline with capture, stages and automated follow-up, converting enquiries into booked patients without manual entry. |
| Multi-view calendar and a simpler check-in | Calendar with day, week and room views, online booking, and patient self check-in with forms surfaced on the activities tab. |
| Take payments at the point of care with branded invoices | Integrated checkout from the patient record, multiple payment methods and branded invoices; processing fees are set out in the Terms of Use. |
| Two-way SMS for 5,000–10,000 messages a month | Two-way SMS and appointment reminders native to the record; message bundles scoped to your volume and confirmed on the order form (rates subject to change). |
| Patient analytics and revenue reporting | Dashboards and reports for revenue, performance and clinical activity, filterable and exportable. |
| Marketing without an outside agency | Marketing Plus add-on: email and SMS campaigns, recall and lead nurture with conversion reporting. |
| Enhanced clinical tooling for the team | Care Plus add-on: enhanced clinical and AI features bundled into your plan. |
Transparent pricing. One platform, one invoice.
| Group plan · 6–15 users | $386 / mo |
| Care Plus · Group | $351 / mo |
| Marketing Plus · Group | $264 / mo |
| Monthly subtotal | $1,001 / mo |
| Full Project Management · onboarding & migration | $1,250 one-off |
| Ongoing Support | Included |
| First payment · onboarding + first month | $2,251 |
All figures in USD, taken from your HubSpot quote. Pricing is subject to Pabau’s Terms of Use and may change; SMS bundles and payment-processing fees are confirmed on the order form.
Targeting go-live in summer 2026.
Account build, user licences and roles
Group plan provisioned for 6–15 users. Roles defined for providers, front desk and the medical director, with chart sign-off permissions set up from day one.
Eight years of Patient Now data imported, forms rebuilt
Patient records and history migrated from Patient Now. Charting templates and consent forms rebuilt with AI assistance so providers start on familiar ground.
Payments, lead capture, booking and SMS
Point-of-care checkout and branded invoices configured. Lead capture and follow-up, online booking and check-in, and two-way SMS with automated reminders and recall switched on.
Staff training, AI charting enabled, marketing live
Team trained ahead of go-live, AI-assisted charting switched on, and Marketing Plus campaigns and recall set live. A dedicated onboarding manager supports the transition.
Ready when you are.
This business case maps what Brittan raised to exactly what Pabau delivers, with pricing itemised. Your quote has the full breakdown and the order form to lock it in.